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Do I need to do anything before my furniture is delivered?

Yes!

There are some very important steps you must address before your delivery is made.

  • Ensure that the item(s) you purchased will fit through any doorways, entryways, stairwells, down halls, and around any corners that are present to access the final location of the furniture.
  • Provide the delivery team PRIOR NOTICE if the delivery location is on a 2nd floor or above.
  • Ensure that the area where the furniture will be delivered has a CLEAR PATH and that there is sufficient room for the furniture to be assembled and setup.
    Aki-Home personnel will not move or clear personal property for you.
  • If the path to the delivery area includes any areas with a "tight fit", the delivery team may ask you to sign a damage waiver prior to attempting delivery.

If you have any questions, please contact us prior to your delivery date.

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